horas123 Casino & Sportsbook Data Care

This page describes what data we collect when you use horas123, how we protect it, and what rights you have over your information. We keep your personal details—email, phone number, identity documents, and transaction history—encrypted and accessible only to authorized staff who verify accounts and process withdrawals. Our commitment is to handle your data transparently and securely.

We collect information for account verification (KYC), fraud prevention, regulatory compliance, and customer service. We do not sell your data to third parties. We do not use your identity documents for purposes unrelated to account verification and legal compliance. When you use horas123 to bet on Liga 1 matches, access live blackjack tables, or play slots, your activity is logged—but that log remains confidential and is used only to support your account, detect fraud, and comply with applicable law.

Our servers may be located outside your jurisdiction. We use encryption to protect data during transmission and at rest. You have the right to request access to your personal data, correction of inaccuracies, and deletion subject to legal retention requirements.

What Data We Collect at horas123

When you register for a horas123 account, we collect your email address, phone number, and a password of your choice. We do not require you to provide your full name at registration, but we do request it during identity verification (KYC).

During KYC verification, we ask for:

• Government-issued ID (passport, national identity card, or driver's license)
• Date of birth
• Residential address
• A photograph of you holding your ID (to verify the ID belongs to you)

We collect this information to confirm your identity, verify your age eligibility under applicable law, prevent fraud, and comply with anti-money-laundering regulations. We do not use your ID for any purpose other than verification and legal compliance.

We also collect transaction data: every deposit, withdrawal, and wager you place is logged. We log your account login times, IP addresses, and device information. We may track your gameplay activity—which games you play, how long you play, and game outcomes—to analyze patterns and detect fraudulent or abusive activity.

How We Use Your Data at horas123

We use your email to send account notifications, withdrawal confirmations, password reset links, and customer support responses. We send notifications only when necessary to support your account. We do not send unsolicited marketing emails.

We use your phone number to send SMS verification codes during login, password reset, and 2FA (two-factor authentication) activation. We use this number only for account security.

We use transaction and gameplay logs to:

• Process your withdrawals and ensure funds return to your original payment source
• Detect fraud, money laundering, or account abuse
• Investigate disputes if you report an unauthorized transaction
• Comply with regulations in your jurisdiction

Third-Party Processors and Data Sharing

We use third-party payment processors to handle deposits and withdrawals. When you choose QRIS, e-wallet, mobile banking, local payment, online payment, or e-wallet, those providers receive the minimum data needed to process your transaction—your account name, amount, and transaction ID. When you use bank transfer (mobile banking, local payment, online payment, e-wallet), your bank receives your payment instruction but not your horas123 account details.

We may use analytics providers to understand how users navigate horas123 and identify technical issues. These providers see aggregated data (e.g., "users from Bandung access slots more than football markets") but do not see your personal information.

We do not sell or share your data with advertisers, data brokers, or marketing companies. We do not use your data to profile you for targeted advertising on external websites.

How Long We Keep Your Data

We retain your identity documents (ID, address proof, selfie) for as long as your account is active, plus a reasonable period after closure for legal and compliance purposes. We retain transaction logs indefinitely to support disputes, regulatory compliance, and fraud investigation.

If you request account deletion, we delete your email, phone, and password from our active systems. However, we retain anonymized transaction records (records showing activity without identifying you) for anti-money-laundering and regulatory compliance. We do not delete data if doing so would violate applicable law.

Encryption and Data Security at horas123

We use HTTPS encryption for all data transmitted between your device and our servers. This means your login credentials, identity documents, and transaction details are encrypted while in transit.

We encrypt sensitive data at rest using industry-standard encryption. Your identity documents are not stored in plain text; they are encrypted in our database. Access to encrypted data is restricted to authorized staff members who have been trained on data protection.

Our servers are protected by firewalls, intrusion detection systems, and regular security audits. We do not guarantee absolute security—no online system is non-specific info secure—but we maintain safeguards consistent with banking and financial services industry standards.

Where We Store Your Data

Our servers may be located in jurisdictions outside your country. This means your data may be stored and processed outside Indonesia or your home jurisdiction. By creating a horas123 account, you consent to your data being transferred to and stored in locations where applicable law may differ from your home country.

If you access horas123 during holiday periods such as Idul Fitri or Idul Adha, or during major events such as Piala AFF tournaments, your transaction data continues to be stored according to this policy regardless of local observances.

• 1
  You provide account detailsRegistration

  Email, phone, password are collected and encrypted immediately.

• 2
  You upload identity documentsVerification

  ID, address, and selfie are encrypted and stored securely for KYC compliance.

• 3
  We log your activityProcessing

  Deposits, withdrawals, logins, and gameplay are recorded for fraud detection and support.

• 4
  Data is retained per policyRetention

  We keep data as long as required by law and for account support, dispute resolution, and compliance.

Your Rights Over Your Data

You have the right to request access to your personal data. Contact our support team with a "Data Access Request" and we will provide you a copy of the information we hold about you (excluding data we are legally required to keep confidential).

You have the right to correct inaccurate data. If your address has changed or you notice an error in your profile, contact us and we will update your information promptly.

You have the right to lodge a complaint with your jurisdiction's data protection authority if you believe we have mishandled your data.

Cookies and Tracking at horas123

We use cookies to keep you logged in, remember your preferences, and detect fraud. Cookies are small text files stored on your device. Most are session cookies that expire when you close your browser.

We do not use cookies to track you outside horas123 or to build a profile for targeted advertising. We do not place cookies on your device without your consent (your use of horas123 implies consent).

You may disable cookies in your browser settings, but this may affect your ability to use horas123 (e.g., you may be logged out frequently).

Contacting Us About Privacy

If you have questions about our privacy policy, how we handle your data, or if you want to exercise your rights (access, correction, deletion), contact our support team. We provide English-language support for privacy inquiries and will respond within a reasonable timeframe.

For formal data protection requests, submit a written inquiry through our contact form marked "Privacy Request" and we will escalate it to our data protection team.

Updates to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or applicable law. We will notify you of material changes by email to your registered address or by posting an update notice on horas123. Your continued use of horas123 after notification constitutes acceptance of the updated policy.

We encourage you to review this policy periodically to stay informed about how we protect your data. If you do not agree with a policy update, you may close your account and request withdrawal of your balance.