horas123Terms of Use
When you create an account on horas123, you enter into an agreement with us to follow our platform rules. These terms outline what we expect from you, what you can expect from us, and how we handle disputes, account closures, and fund withdrawals. We keep our terms straightforward so both new and experienced players understand their obligations and rights.
Our platform operates in jurisdictions where applicable law permits. We serve players across Indonesia through deposit methods including QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, and major banks (mobile banking, local payment, online payment, e-wallet). Your account grants you access to football sportsbook markets (Liga 1, Piala AFF, Champions League), live-dealer tables, slot games, and esports. We enforce these terms consistently to protect all users and maintain a secure, fair environment.
This page details account opening, deposits and withdrawals, bonus conditions, prohibited conduct, and our dispute resolution process. By accessing horas123, you confirm you have read and agree to these terms.
Account Opening and Eligibility
To open an account with horas123, you must meet eligibility requirements set by your jurisdiction's law. We do not specify a fixed age; instead, you confirm that you comply with all local legal requirements for participation in online gaming. During registration, you provide your email, phone number, and create a password. We then conduct identity verification (KYC) by requesting a government ID photo and address confirmation.
We reserve the right to refuse or cancel an account if we determine you do not meet eligibility criteria, if you provide false information, or if you attempt to circumvent our verification process. If we close your account during verification, any deposits remain available for withdrawal subject to compliance checks.
Deposits and Withdrawals
We accept deposits through QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers via mobile banking, local payment, online payment, and e-wallet. Deposits process subject to your payment provider's availability and settlement schedule. Once we credit funds to your account, you can allocate them across football markets, live tables, slots, and esports on horas123.
Withdrawals must be requested through your account menu. We process withdrawal requests subject to verification of your account history and identity. Funds return to your original payment source—if you deposited via mobile banking, your withdrawal goes back to local payment; bank transfers return to the registered account. We do not process withdrawals to external or third-party accounts. We do not guarantee specific withdrawal timeframes because processing depends on your bank's settlement schedule and any compliance reviews we must conduct.
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1
Deposit via approved methodFunding
Select online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer. Confirm payment and wait for settlement.
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Balance becomes availableCredit
Once funds arrive, your balance updates and you can place wagers or play games.
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Request withdrawal anytimeWithdraw
Log in, navigate to withdrawal, select your payment method and amount, and submit the request.
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We verify and processReview
We review your request for compliance and fraud signals. Once approved, funds transfer to your payment method.
Bonus and Promotional Terms
We may offer promotional bonuses or welcome offers to new or returning players. Any bonus is subject to specific terms that apply only when we announce the promotion. Bonuses are not guaranteed and may be withdrawn or modified at our discretion. If we provide bonus funds, those funds remain subject to our general terms and may carry additional wagering conditions or withdrawal restrictions.
Bonuses do not vest as real money until any applicable conditions are met. If you withdraw your account before completing bonus conditions, we will forfeit the bonus portion. We reserve the right to cancel a bonus or your account if we detect fraudulent or abusive play designed to exploit promotions.
Prohibited Conduct and Account Closure
We maintain a fair platform by prohibiting certain conduct. You may not create multiple accounts to circumvent limits or claim multiple bonuses. You may not engage in fraud, money laundering, or collusion with other players to manipulate outcomes. You may not use automated scripts or bots to access horas123 or place wagers. You may not share your account credentials or allow others to use your account.
If we detect prohibited conduct, we may suspend or permanently close your account and freeze any balance pending investigation. We may report suspected fraud to relevant authorities. You remain liable for all activity on your account, whether conducted by you or someone you permitted to access it.
Dispute Resolution and Complaints
If you believe we have treated you unfairly or if you have a complaint about your account, game fairness, or a withdrawal delay, contact our support team through the channels listed on horas123. We handle complaints in the language you use (we provide English-language support) and respond within a reasonable timeframe.
We will investigate your complaint and provide a response explaining our findings. If you are dissatisfied with our response, you may escalate to our compliance team for further review. Our terms and the laws of your jurisdiction govern dispute resolution. We may use arbitration or mediation depending on your location's applicable law.
Limitation of Liability and Indemnification
We provide horas123 on an "as is" basis. We do not guarantee that the platform will be error-free, uninterrupted, or free from security vulnerabilities. We are not liable for indirect damages, lost profits, or consequential losses arising from your use of horas123 or any service interruption, data loss, or breach.
You agree to indemnify and hold us harmless from any claims, damages, or costs arising from your violation of these terms, your use of horas123 in violation of applicable law, or any third-party claim related to your account activity. This indemnification applies whether the claim is brought by a government agency, another player, or a private party.
Modifications to Terms and Services
We may modify these terms or our services at any time. Material changes to terms will be notified via email to your registered address. Your continued use of horas123 following notification constitutes acceptance of modified terms. If you do not agree to modifications, you may close your account and request withdrawal of your balance.
We may suspend or discontinue features, games, or entire services at our discretion. If we discontinue a service you have used, we will provide reasonable notice and will not withhold any balance you have accrued, subject to compliance verification.
Governing Law and Jurisdiction Notice
Our services at horas123 are available only where applicable local law permits online gaming. We do not knowingly serve users in jurisdictions that prohibit such services. If your location restricts or prohibits online gaming, you should not access horas123.
These terms are governed by the applicable law of your jurisdiction. We encourage you to verify that your use of horas123 complies with your location's regulations before creating an account. Any dispute or claim arising from these terms or your use of horas123 is subject to the dispute resolution procedures outlined above and the governing law of your jurisdiction.
Contact Information
If you have questions about these terms, our policies, or your account, contact our support team through the channels listed on horas123. We maintain English-language support and respond to inquiries within standard service windows. For legal or compliance matters, submit a formal inquiry through our contact form, and we will escalate it to our compliance team.
By accessing horas123, you confirm that you have read, understood, and agree to be bound by these terms. We appreciate your participation on our platform and remain committed to providing a fair, secure, and transparent gaming environment.
Service and Jurisdiction Terms
Expand jurisdiction and eligibility details
Service availability
We at horas123 offer our services only in jurisdictions where applicable local law permits online gaming, sportsbook wagering, and related interactive entertainment. We do not operate in regions where such activities are prohibited. By accessing horas123, you affirm that you are located in a jurisdiction where our services are permissible under applicable law. We make no representation regarding the legality of our services in your specific location, and we provide no legal advice on this matter. Users are responsible for determining their own jurisdiction's regulations before accessing our platform. Our services may be restricted, suspended, or unavailable in certain countries, states, or territories at any time without notice. If your jurisdiction restricts or prohibits online gaming, you should not create an account or use horas123. We maintain the right to refuse service to users located in prohibited jurisdictions and to suspend or terminate accounts if we determine a user is accessing our platform from a restricted area. Any user who proceeds despite local prohibitions does so entirely at their own risk and legal liability. We are not responsible for any legal consequences arising from access in violation of local law.
Account eligibility
To create and maintain an account on horas123, you must meet the eligibility requirements established by applicable law in your jurisdiction. We do not enforce a fixed age requirement across all regions; instead, eligibility is determined by your location's legal standards. During registration and account verification, you affirm that you meet all legal requirements to participate in online gaming where you reside. Our KYC (Know Your Customer) verification process is designed to confirm your identity and ensure compliance with local eligibility criteria. We collect government-issued ID, date of birth, address information, and other documentation necessary to verify your identity and age eligibility. If our verification systems or team determine that you do not meet eligibility requirements established by applicable law, your account will be restricted or closed. You may not circumvent, misrepresent, or falsify information during verification. Any account opened with false or misleading information will be suspended, and funds will be frozen pending investigation and compliance review. You are solely responsible for confirming that you meet all legal eligibility requirements in your jurisdiction before registering with horas123.
Local-law responsibility
Users of horas123 are individually and fully responsible for verifying that their access and use of our platform comply with all applicable laws, regulations, and requirements in their own jurisdiction. We cannot and do not provide legal advice regarding the lawfulness of your participation. Online gaming regulations vary significantly by country, region, and locality. Some jurisdictions permit certain forms of wagering while prohibiting others. Some jurisdictions permit sportsbook betting but prohibit slot games or casino play. Some jurisdictions prohibit all online gaming entirely. It is your sole responsibility to research your local laws, consult with legal counsel if necessary, and determine whether your use of horas123 is permissible in your location before creating an account or placing any wager. If your jurisdiction restricts or prohibits online gaming, your access to horas123 may constitute a violation of local law, and you could face criminal or civil legal consequences. We make no representations regarding the legality of our services in your jurisdiction and bear no liability for any legal action, penalties, fines, or other consequences you may face as a result of accessing horas123 in violation of your local jurisdiction's regulations. By accessing horas123, you confirm that you have conducted your own legal review and determined that your use is lawful under your jurisdiction's applicable law.
Data and privacy scope
When you register for a horas123 account, we collect personal information including your name, email address, phone number, date of birth, government-issued ID details, and residential address. This information is collected for account verification (KYC compliance), fraud prevention, regulatory compliance, and customer service purposes. We also maintain logs of your transaction history, gaming activity, account access patterns, login times, and IP addresses. Our privacy policy outlines in detail how we store, protect, and use this information. Your personal data is encrypted during transmission and at rest using industry-standard security protocols. We do not share your personal information with third parties except where required by law, for payment processing, or for regulatory compliance. Your KYC documents (government ID copies, address proofs, identity photographs) are retained securely in encrypted form and are accessible only to authorized horas123 staff members for verification and compliance purposes. You may request access to, modification of, or deletion of your personal data subject to our legal retention obligations. We maintain standard security practices including firewalls, encryption protocols, access controls, and regular security audits. However, we cannot guarantee absolute security, and you acknowledge that you access horas123 at your own risk regarding potential data breaches or unauthorized access. In the event of a confirmed data breach affecting your personal information, we will notify you as required by applicable law.
Contact for legal inquiries
If you have legal questions about horas123's compliance, terms of service, data handling practices, or other regulatory or legal matters, you may contact our support team through the official channels listed on our platform. We provide English-language support for all inquiries and will escalate legal questions to our dedicated compliance team. Responses to routine inquiries typically follow standard service windows; however, responses to legal inquiries may take longer as they require careful review by our compliance specialists. For urgent legal matters, you may submit a formal written inquiry through our contact form, clearly marked "Legal Inquiry," and we will prioritize it and escalate it to the appropriate department. We do not provide legal advice through support channels, and any response we provide should not be construed as legal counsel or a legal opinion. If you believe your rights have been violated or you have a formal complaint regarding our services, practices, or conduct, you may file a complaint with our compliance team in writing. We will review all complaints and provide you with a substantive response within a reasonable timeframe. In jurisdictions that offer consumer protection mechanisms, dispute resolution services, or regulatory complaint procedures, you may also pursue claims or lodge complaints through those official channels in accordance with local law. Our terms of service contain additional details on dispute resolution procedures and the governing law applicable to claims arising from your use of horas123.